Shipping policy

Velour Crown Co.

At Velour Crown Co., we are committed to providing a luxury shopping experience from the moment you place your order to the moment your crown arrives. Each order is carefully prepared, inspected, and packaged with care to ensure your hair arrives in premium condition.

Processing Time

Orders are processed within 1–3 business days after your purchase has been completed and payment has been confirmed.

Please note that orders are not processed or shipped on weekends or major holidays.

Shipping Time

Once your order has been processed, please allow 2–4 business days for delivery.

Delivery times may vary depending on your location, carrier delays, weather conditions, or other circumstances outside of Velour Crown Co.’s control.

Tracking Information

Once your order has shipped, you will receive tracking information via email or the contact information provided at checkout. Please allow up to 24–48 hours for tracking updates to become available.

Shipping Address

Customers are responsible for providing accurate shipping information at checkout. Velour Crown Co. is not responsible for orders shipped to an incorrect address provided by the customer.

Lost or Stolen Packages

Velour Crown Co. is not responsible for lost, stolen, or misplaced packages after the carrier confirms delivery. Please ensure your shipping address is secure and monitor your tracking information.

International Shipping

At this time, shipping availability may vary for international orders. Additional fees, customs charges, or delivery delays may apply.

Thank you for choosing Velour Crown Co.
We appreciate your support and look forward to delivering luxury hair that allows you to confidently wear your crown.