Terms of service

Velour Crown Co.

Welcome to Velour Crown Co. These Terms of Service outline the rules, policies, and conditions for using our website and purchasing our luxury hair products. By accessing our website or placing an order, you agree to be bound by these terms.

Website Use

By using the Velour Crown Co. website, you agree to use this site for lawful purposes only. You may not misuse, copy, reproduce, distribute, or alter any website content, including images, product descriptions, branding, logos, or other materials without written permission.

Product Information

Velour Crown Co. provides detailed descriptions of our luxury hair products to help customers make informed purchasing decisions. Due to variations in lighting, screen settings, and the natural characteristics of human hair, slight differences in color, texture, curl pattern, and appearance may occur.

Ordering & Payment

All customers are responsible for reviewing their order details before completing checkout. By placing an order, you confirm that all information provided is accurate and authorize Velour Crown Co. to process your payment.

We reserve the right to refuse or cancel any order due to suspected fraud, incorrect pricing, product availability, or other circumstances at our discretion.

Final Sale Policy

Due to the nature of our products, all hair sales are final. By purchasing from Velour Crown Co., you acknowledge and agree that returns, refunds, exchanges, and cancellations are not accepted except in cases where an order is received damaged or incorrect according to our stated policies.

Shipping

Customers are responsible for providing accurate shipping information at checkout. Velour Crown Co. is not responsible for delays caused by shipping carriers, incorrect addresses, lost packages, or circumstances outside of our control.

Please refer to our Shipping Policy for additional details.

Hair Care Responsibility

Velour Crown Co. is not responsible for damage caused by improper installation, chemical processing, excessive heat, lack of maintenance, or failure to follow recommended care instructions. Proper maintenance is required to preserve the quality and longevity of your extensions.

Intellectual Property

All content belonging to Velour Crown Co., including but not limited to logos, images, designs, product descriptions, and branding materials, is protected and may not be used without written authorization.

Limitation of Liability

Velour Crown Co. is not liable for any damages, losses, or issues resulting from the misuse, improper handling, or unauthorized modification of our products. Customers assume responsibility for the proper use and care of purchased items.

Privacy

Your privacy is important to us. Any personal information collected through our website will be handled according to our Privacy Policy and used only for order processing, customer service, and improving your shopping experience.

Changes to Terms

Velour Crown Co. reserves the right to update or modify these Terms of Service at any time. Changes will become effective once posted on this website. Customers are encouraged to review these terms periodically.

Agreement

By visiting our website, creating an account, or purchasing from Velour Crown Co., you confirm that you have read, understood, and agreed to these Terms of Service.

Thank you for choosing Velour Crown Co.
Luxury hair. Timeless beauty. Your crown, your confidence.